Welcome, 2021 Brandlove Customer Journey Architect Program participants!
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Go beyond customer-centricity to create a humancentric workplace
Welcome, change agent! Thanks for checking out my guest lecture as part of the 2021 Brandlove Customer Journey Architect Program. As a token of my appreciation for how awesome you are, please feel free to download my latest ebook, Beyond Customer-Centric, which includes 13 guiding principles for creating humancentric workplaces and businesses.